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Disney Employee Engagement Book

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.

i’m writing all seven books on an iPhone, and all at Walt Disney World.

  1. Disney Leadership
  2. Disney Employee Engagement
  3. Disney Customer Service
  4. Disney Brand Loyalty
  5. Disney Creativity and Innovation
  6. Disney Greatest Business Hits (from the first 5 books above)
  7. How to Apply Disney Business Principles to Your Personal Life

This goal is epic and literally impossible.

Which is perfect.

i’m using this site to edit the Disney Employee Engagement Book.

 

Disney Employee Engagement book context: the biggest challenge is where to start

 

Disney Employee Engagement book context: the biggest challenge is where to start.

Before we begin, may i ask you, “Are you satisfied with your employee engagement?”

And by the way, you have anonymity, right now, with your answer – so relax, be real, and lean into discomfort just enough for your truth to be set free.

So let me ask you again…

Take a deep breath…

Exhale.

Another slow, deep breath as you hear this again…

Are you satisfied?

You.

Your employee engagement reputation and your results.

Are you satisfied?

Your answer?

My answer?

An educated guess says our answers match.

That’s why you’re reading this book and that’s why i needed to write this book.

 

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Summary:

Everyone wants to improve.

There are exceptions to every rule, but there aren’t many.

You and i are not the exceptions.

 

Opportunity:

Dissatisfaction can and should be used as a tactic (tool) to gain a competitive advantage.

 

 

 

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To leave this Disney Employee Engagement blog and go to the Disney Customer Service blog, click here.

 

The secret shortcut to Employee Engagement

The secret shortcut to Employee Engagement.

Okay, ready for this?

The secret shortcut?

The long way is the shortcut.

I’ve said it before and will say it again, at Disney, it’s not the magic that makes it work, it’s the work that makes it Magic.

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To leave this Disney Employee Engagement blog and go to the Disney Customer Service blog, click here.

 

Chances are you were amazing

Chances are you were amazing.

In fact, i’d bet a dollar (my top bet, and the only amount i bet when i’m sure i’ll win) you were inspiring.

Remember what you did and how it felt afterward when you could smile and know you did what you thought you couldn’t?

There are certain truths that when we hear them, we easily nod in agreement.

How about this one…

When there’s something we are highly motivated to do or not do, we get it done.

While this book contains the world-class leadership basics, none of that timeless wisdom matters if you aren’t compelled to burn the ships.

Had a High School science teacher say, “Repetition is the mother of all learning.”

Burn the ships (BTS), or some other mantra that inspires you the way BTS inspires me – that’s what we need to tell ourselves over and over (and over).

One more thing, chances are you are still amazing.

i’ll bet a dollar on that too.

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To leave this Disney Employee Engagement blog and go to the Disney Customer Service blog, click here.

 

What happens to employee engagement when there’s no urgency?

What happens to employee engagement when there’s no urgency?

What happens to you when there’s no urgency?

Recall what you accomplished when you had something super urgent?

Write it down now: What was it, why was it urgent, what was the outcome and why?

 

 

 

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To leave this Disney Employee Engagement blog and go to the Disney Customer Service blog, click here.

 

Slaves to our employee culture comfort?

Slaves to our employee culture comfort?

The employee culture we could create will always be a slave to what we are unwilling to give up.

Even when we choose not to decide, we still have made a choice.

What kind of organizational culture do you long to become?

What’s missing from making that happening?

What are you willing to change?

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To leave this Disney Employee Engagement blog and go to the Disney Customer Service blog, click here.