The secret shortcut to Employee Engagement. Okay, ready for this? The secret shortcut? The long way is the shortcut. I’ve said it before and will say it again, at Disney, it’s not the magic that makes it work, it’s the work that makes it Magic. • • • • • To leave this Disney Employee Engagement blog and go… Continue reading The secret shortcut to Employee Engagement
Four World-Class Employee Engagement Basics: History Customs Icons Values • • • • • To leave this Disney Employee Engagement blog and go to the Disney Customer Service blog, click here.
Chances are you were amazing. In fact, i’d bet a dollar (my top bet, and the only amount i bet when i’m sure i’ll win) you were inspiring. Remember what you did and how it felt afterward when you could smile and know you did what you thought you couldn’t? There are certain truths that when we… Continue reading Chances are you were amazing
What happens to employee engagement when there’s no urgency? What happens to you when there’s no urgency? Recall what you accomplished when you had something super urgent? Write it down now: What was it, why was it urgent, what was the outcome and why? • • • • • To leave this Disney Employee Engagement blog… Continue reading What happens to employee engagement when there’s no urgency?
Slaves to our employee culture comfort? The employee culture we could create will always be a slave to what we are unwilling to give up. Even when we choose not to decide, we still have made a choice. What kind of organizational culture do you long to become? What’s missing from making that happening? What… Continue reading Slaves to our employee culture comfort?
It doesn’t matter what we look at, what matters is what we see. When we focus on the surface, we risk missing everything else. Imagine that for a moment. You may marvel at Disney’s world-famous grooming guidelines and completely miss the fact that grooming guidelines aren’t the insight. The insight is Disney’s uncompromising focus on delivering… Continue reading It doesn’t matter what we look at
One of the ideas was making an uncommon book. Make a book that flies in the face of what normal books look like? Are you crazy? What if people shun it? What if it doesn’t work? You can feel the logic in those questions because they’re no-brainer questions, questions every smart leader would ask. But… Continue reading One of the ideas was making an uncommon book
Employee Engagement Next Steps activity. Strike while the iron is hot. Iron is easily malleable when hot, and impossible to shape when not. Now (yes, right now) is the time to write down some important, top-of-mind employee engagement thoughts. Make a few lists and don’t fuss over minute details – this is high-level, very rough-draft thinking. Have fun,… Continue reading Employee Engagement Next Steps activity
Who better than you? From the employee engagement activity you just completed, you should be somewhere on the spectrum between overjoyed with future possibility or overwhelmed with hopelessness. The next best step for your current state is action. Action will harness your joy for possibility and it will also mitigate your feelings of hopelessness by giving you the initial… Continue reading Who better than you?
Disney Employee Engagement activity. We are going to pause for a few minutes and give you an opportunity to reflect on what you’ve read from “It’s A Trap” (page __) to here. In the space below, write (or draw) words, phrases, questions, answers. Remember, the reason you’re doing this is to capture your key thoughts… Continue reading Disney Employee Engagement activity